CoolApp Support — Help & FAQ

Find answers to your questions about CoolApp.

How do I post on CoolApp?

Tap the camera button in the bottom navigation bar, choose your post type (photo, video, or music), capture your moment live, tag your location, and share. You cannot upload photos or videos from your camera roll — everything must be captured in the moment.

Where do my old drops go?

Nowhere — they stay. Your profile keeps every week of the year (Week 1 through Week 52), and each week becomes its own map artifact with the places you tagged, the OGs you claimed, and the photos from that week, plus a count of the spots, hoods, cities, states, and countries it spanned. Nothing is ever auto-deleted. Only you can permanently remove a drop.

How do reactions work?

CoolApp uses emoji reactions instead of comments or likes. React to posts with any emoji to express yourself. All reactions are public and visible to everyone. Your profile displays lifetime statistics showing which emoji reactions you've received most often.

Contact Support

Email us at coolappiscool@gmail.com